Vault released its new platform on June 1st. Previous users will need to reset their password. New users need to setup their password. Check out this resource for help with a career search.
The vendor has resolved the issue. If you experience any further issues with Power Search please contact the library; email@example.com, 781-239-4596. Thank you. Currently we are experiencing technical issues with Power Search. The problem is on the vendor end. They are aware of the problem and working to fix it. All other functionality on the library [...]
ThomsonONE database is not compatible with the latest version of Internet Explorer, IE10. If you experience issues with accessing ThomsonONE such as logging in and only seeing a blue screen, no menu or search options, please contact the library for technical support, firstname.lastname@example.org. Internet Explorer is the only browser that is compatable with ThomsonONE but [...]
Due to last week’s storm conditions, this resource had not been working but is once again available.
CCH was able to fix the problem and access to CCH Intelliconnect should be working fine. If you experience any continued issues please report them to email@example.com .
Recently there have been reports of issues connecting to EBSCOhost databases using Internet Explorer. Users get an error message that “A system problem has occurred”. Users need to follow the procedure below in order to clear their cookies and browsing history. Once this procedure has been followed you should be able to access EBSCOhost databases [...]