News & Announcements Blog / Author: J Hebard - page 2

ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext full access restored

The certificate error with these databases has been fixed.  All should be working without issue.   ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext are currently experiencing technical issues.  We are working to resolve the issue as quickly as possible.  We apologize for any inconvenience this may cause. The certificate error can be ignored for…

ebrary downtime Monday Jan. 20th

ebrary will be unavailable on Monday, January 20th from 5pm-8pm due to system maintenance.  A scheduled upgrade will be performed during this time.  We apologize for any inconvenience.

Capital IQ Excel Plug-in issue has been resolved

Capital IQ has been able to fix the intermittent performance issues.  The Excel plug-in should be functioning correctly now.   S&P Capital IQ’s Excel Plug-In is experiencing intermittent performance issues. Their technology team is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as they work…

BizMiner undergoing maintenance starting 11pm Oct. 18th

The BizMiner website will undergo maintenance starting at 11pm on Friday, Oct. 18th.  This will likely cause unusual sluggishness in site navigation and longer than normal report loading times.  It is anticipated that normal operations and speeds will resume by 3:30pm on Saturday, Oct. 19th. We apologize for any inconvenience this may cause.

Financial Times ePaper available once again

The vendor was able to resolve the issue and access to the ePaper is working again.   Due to a technical problem on the vendor end, access to the Financial Times ePaper is currently unavailable.  We are working with the vendor to get this issue resolved quickly.  Access to FT.com is available, just the ePaper…

FT.com is back up

The vendor has been able to resolve the issue.  FT.com should be working fine now.   We are experiencing technical difficulties with FT.com.  Users will either see a login screen looking for an FT username and password (Babson College users are not required to setup an account with FT.com)or an error message that says “Sorry we…

ESG Manager is working again

The technical issues have been resolved by the vendor.  Funtionality has been restored. ESG Manager has reported that they are experiencing production issues.  Currently all functionality is unavailable for this service.  The vendor is working to resolve the issue.  We apologize for any inconvenience this may cause.