News & Announcements Blog / Tag: database problems - page 2

Capital IQ Excel Plug-in issue has been resolved

Capital IQ has been able to fix the intermittent performance issues.  The Excel plug-in should be functioning correctly now.   S&P Capital IQ’s Excel Plug-In is experiencing intermittent performance issues. Their technology team is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as they work…

Frost & Sullivan View & Download Limit Lifted

Trial access to Frost & Sullivan’s market research goes through Nov. 25. The vendor has told us that the report access limits have been lifted. If you are still experiencing issues, please let us know via email:   Find the link to Frost & Sullivan on the Library’s Databases A-Z page.   Please let us know…

BizMiner undergoing maintenance starting 11pm Oct. 18th

The BizMiner website will undergo maintenance starting at 11pm on Friday, Oct. 18th.  This will likely cause unusual sluggishness in site navigation and longer than normal report loading times.  It is anticipated that normal operations and speeds will resume by 3:30pm on Saturday, Oct. 19th. We apologize for any inconvenience this may cause.

Financial Times ePaper available once again

The vendor was able to resolve the issue and access to the ePaper is working again.   Due to a technical problem on the vendor end, access to the Financial Times ePaper is currently unavailable.  We are working with the vendor to get this issue resolved quickly.  Access to is available, just the ePaper… is back up

The vendor has been able to resolve the issue. should be working fine now.   We are experiencing technical difficulties with  Users will either see a login screen looking for an FT username and password (Babson College users are not required to setup an account with an error message that says “Sorry we…

ESG Manager is working again

The technical issues have been resolved by the vendor.  Funtionality has been restored. ESG Manager has reported that they are experiencing production issues.  Currently all functionality is unavailable for this service.  The vendor is working to resolve the issue.  We apologize for any inconvenience this may cause.

Books24x7 is back up

The tech folks at Books 24×7 were able to resolve the problem.  The service is back up and running. Books24x7 is experiencing technical issues.  The vendor is working to resolve the problem.  We do not have a timeframe as of  yet for when Books24x7 will be back up and running. Please try again later.  We…