Tag: Technical Issues

Vault database is back up and running.

The Vault team has fixed the problem causing the outage.  Everything should be working properly now.   Vault is temporarily offline due to unexpected site maintenance.  The vendor is working to get access restored.  This is a global issue.  They hope to have access restored within the next few hours.

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Library website and ProQuest access restored

The server issues causing access issues have been fixed.  Access to the library website and ProQuest has been restored.     We are currently experiencing trouble accessing portions of the library website as well as all of our ProQuest databases.  This trouble is a result of third-party server issues. It may also be affecting other…

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Financial Times e-Paper Links Working Again!

You can now access the Financial Times e-paper again without needing a personal account.  Just use the link on the Library website.  Scroll down to the FT.com logo and click on it. If you would like to set up a personal account in order to view the e-paper and FT.com website content on your mobile device…

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JSTOR issues resolved.

The vendor has now resolved the access issues.  Access to all subscribed content has been restored. JSTOR is experiencing technical problems.  Users either get a Page Loading Error or are requested to pay for content.  JSTOR is working to resolve the issue.  Will report back when the issue is resolved.

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Economist.com access has been restored

The technical issues preventing access to articles from economist.com have been resolved.  All articles should now be accessible.  If you contuinue to experience problems please contact jhebard@babson.edu. Access to Economist.com is not working.  Users are being prompted to subscribe which should not happen with our institutional subscription.  The problem has been reported to the vendor.  Hope to…

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WRDS access for students is working again.

WRDS has fixed the problem and the WRDS website is working again for students. The WRDS site is experiencing some issues.  The link on the library website for students to access this resource is not working.  The issue has been reported to WRDS technical support.  Check back for further information.

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EBSCOhost databases are back up

EBSCOhost databases are back up.  If you continue to have trouble accessing these databases please let us know, research@babson.edu   We are having intermittent connectivity issues with our EBSCOhost databases.  The vendor is working to resolve the issue.  Stay tuned.

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Access issues with Factiva fixed

We have been able to resolve the access issues with Factiva.  Sorry it took so long.  If you continue to experience problems let us know, research@babson.edu We are experiencing intermittent connectivity issues with Factiva.  The issue has been reported to the vendor.  Hopefully they will be able to resolve this quickly.  Stay tuned.

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