Tag: database problems

Vault database is back up and running.

The Vault team has fixed the problem causing the outage.  Everything should be working properly now.   Vault is temporarily offline due to unexpected site maintenance.  The vendor is working to get access restored.  This is a global issue.  They hope to have access restored within the next few hours.

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JSTOR issues resolved.

The vendor has now resolved the access issues.  Access to all subscribed content has been restored. JSTOR is experiencing technical problems.  Users either get a Page Loading Error or are requested to pay for content.  JSTOR is working to resolve the issue.  Will report back when the issue is resolved.

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Economist.com access has been restored

The technical issues preventing access to articles from economist.com have been resolved.  All articles should now be accessible.  If you contuinue to experience problems please contact jhebard@babson.edu. Access to Economist.com is not working.  Users are being prompted to subscribe which should not happen with our institutional subscription.  The problem has been reported to the vendor.  Hope to…

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WRDS access for students is working again.

WRDS has fixed the problem and the WRDS website is working again for students. The WRDS site is experiencing some issues.  The link on the library website for students to access this resource is not working.  The issue has been reported to WRDS technical support.  Check back for further information.

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EBSCOhost databases are back up

EBSCOhost databases are back up.  If you continue to have trouble accessing these databases please let us know, research@babson.edu   We are having intermittent connectivity issues with our EBSCOhost databases.  The vendor is working to resolve the issue.  Stay tuned.

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Access issues with Factiva fixed

We have been able to resolve the access issues with Factiva.  Sorry it took so long.  If you continue to experience problems let us know, research@babson.edu We are experiencing intermittent connectivity issues with Factiva.  The issue has been reported to the vendor.  Hopefully they will be able to resolve this quickly.  Stay tuned.

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ThomsonONE is working again

  The vendor has been able to resolve the issue.  ThomsonOne should be working again.  Thanks for your patience. ThomsonONE Banker is currently not available.  You will see an error message, “You are not authorized to view this page”. The vendor is working to resolve the issue ASAP.  Stay tuned.

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ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext full access restored

The certificate error with these databases has been fixed.  All should be working without issue.   ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext are currently experiencing technical issues.  We are working to resolve the issue as quickly as possible.  We apologize for any inconvenience this may cause. The certificate error can be ignored for…

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