Author: Zoe Yang

Communication

Because of the customer’s personality, using different prescriptions, the right medicine. People’s personality is not divided into mature type, blind type, chattering, Feng Shui type, and heterogeneous type. For example, the focus of a mature customer introduction should be placed on the company’s brand and product selling point, while the focus of receiving blind-type customers…

Posted In Undergraduate Blog

Social Marketing

We have an official account on Wechat. It is facebook – a Chinese version. Every Chinese person has an official account, and spend a lot of time on it every day, so it is very important for us to do social media marketing well on wechat. We would post articles every day to attract more…

Posted In Undergraduate Blog

Good and bad customers

I am talking to customers from all over China of different ages and backgrounds every day. It was not always a pleasant experience. I have met customers that are very easy to communicate. They understand your role and trust you. One customer said I am her first friend in the US. She told me that…

Posted In Undergraduate Blog

Corporate Culture

This is my first time to be working in an American company. Although most of my colleagues and even my boss is still from China, we work in an American habit. I had internships in the past in Shanghai, China. That was a very different experience for me, at least in terms of corporate culture.…

Posted In Undergraduate Blog