News & Announcements Blog / Tag: Technical Issues

WRDS access for students is working again.

WRDS has fixed the problem and the WRDS website is working again for students. The WRDS site is experiencing some issues.  The link on the library website for students to access this resource is not working.  The issue has been reported to WRDS technical support.  Check back for further information.

EBSCOhost databases are back up

EBSCOhost databases are back up.  If you continue to have trouble accessing these databases please let us know, research@babson.edu   We are having intermittent connectivity issues with our EBSCOhost databases.  The vendor is working to resolve the issue.  Stay tuned.

Access issues with Factiva fixed

We have been able to resolve the access issues with Factiva.  Sorry it took so long.  If you continue to experience problems let us know, research@babson.edu We are experiencing intermittent connectivity issues with Factiva.  The issue has been reported to the vendor.  Hopefully they will be able to resolve this quickly.  Stay tuned.

ThomsonONE is working again

  The vendor has been able to resolve the issue.  ThomsonOne should be working again.  Thanks for your patience. ThomsonONE Banker is currently not available.  You will see an error message, “You are not authorized to view this page”. The vendor is working to resolve the issue ASAP.  Stay tuned.

ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext full access restored

The certificate error with these databases has been fixed.  All should be working without issue.   ESG Manager, Boston Business Journal, ImportGenius, and WestLawNext are currently experiencing technical issues.  We are working to resolve the issue as quickly as possible.  We apologize for any inconvenience this may cause. The certificate error can be ignored for…

ebrary downtime Monday Jan. 20th

ebrary will be unavailable on Monday, January 20th from 5pm-8pm due to system maintenance.  A scheduled upgrade will be performed during this time.  We apologize for any inconvenience.

Capital IQ Excel Plug-in issue has been resolved

Capital IQ has been able to fix the intermittent performance issues.  The Excel plug-in should be functioning correctly now.   S&P Capital IQ’s Excel Plug-In is experiencing intermittent performance issues. Their technology team is actively working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as they work…