By J Hebard | September 16, 2013
The vendor has been able to resolve the issue. FT.com should be working fine now. We are experiencing technical difficulties with FT.com. Users will either see a login screen looking for an FT username and password (Babson College users are not required to setup an account with FT.com)or an error message that says “Sorry we…
By J Hebard | July 22, 2013
The technical issues have been resolved by the vendor. Funtionality has been restored. ESG Manager has reported that they are experiencing production issues. Currently all functionality is unavailable for this service. The vendor is working to resolve the issue. We apologize for any inconvenience this may cause.
By J Hebard | July 19, 2013
The tech folks at Books 24×7 were able to resolve the problem. The service is back up and running. Books24x7 is experiencing technical issues. The vendor is working to resolve the problem. We do not have a timeframe as of yet for when Books24x7 will be back up and running. Please try again later. We…
By J Hebard | June 4, 2013
Vault released its new platform on June 1st. Previous users will need to reset their password. New users need to setup their password. Check out this resource for help with a career search.
By J Hebard | April 11, 2013
The vendor has resolved the issue. If you experience any further issues with Power Search please contact the library; library@babson.edu, 781-239-4596. Thank you. Currently we are experiencing technical issues with Power Search. The problem is on the vendor end. They are aware of the problem and working to fix it. All other functionality on the library…
By J Hebard | February 25, 2013
ThomsonONE database is not compatible with the latest version of Internet Explorer, IE10. If you experience issues with accessing ThomsonONE such as logging in and only seeing a blue screen, no menu or search options, please contact the library for technical support, research@babson.edu. Internet Explorer is the only browser that is compatable with ThomsonONE but…
By J Hebard | October 31, 2012
Due to last week’s storm conditions, this resource had not been working but is once again available.
By J Hebard | September 5, 2012
CCH was able to fix the problem and access to CCH Intelliconnect should be working fine. If you experience any continued issues please report them to jhebard@babson.edu .
By J Hebard | July 2, 2012
Recently there have been reports of issues connecting to EBSCOhost databases using Internet Explorer. Users get an error message that “A system problem has occurred”. Users need to follow the procedure below in order to clear their cookies and browsing history. Once this procedure has been followed you should be able to access EBSCOhost databases…
By J Hebard | April 29, 2009
Thomson 1Banker is slow to load because the servers at Thomson are slow. If you get an Internet Explorer error message, close your browser window and keep trying.