Living Entrepreneurship Blog / Tag: focus on customer

Engaging with Your Customer: How 2 Achieve Customer Success

At the core of any successful startup is a strong understanding of its customers. Throughout this semester’s #How2Tuesdays series, we’ve heard from experts that many startups fail because they never truly put themselves in their customers’ shoes to design a problem-solving product. So how can founders go above and beyond to serve their customers? Earlier…

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Customer Discovery

“Make your judgement trustworthy by trusting it.” Eric Braun, an advisor of the Summer Venture Program, spoke with our entrepreneurs all about the importance of customer discovery and understanding your assumptions. The only way you can trust your judgments about your customers is by testing them. Take all your hypotheses about your business model and…

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Week 3: Summer Venture Program 2018

Despite the rainy and gloomy weather, our entrepreneurs were enthusiastic and excited to get to work during our third week of the Summer Venture Program. As usual, we kicked off the week with some team updates and a delicious meal from a local restaurant. Something that always seems to amaze me about this cohort is…

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#How2Tuesday: How 2 Discover Your Customer

The Blank Center’s #How2Tuesday series continues on Tuesday, October 10 at 5pm in Luksic 101: How 2 Discover Your Customer with Keith Hopper! Please note the room location is Luksic 101. The majority of new products fail because their creators lack a complete understanding of their customers. In this hands-on workshop, Keith will define Customer…

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Customer Learning

Learning about your customers may seem obvious to first-time entrepreneurs. However, for many founders, the moving pieces of a business sometimes gets in the way. We lose sight about what is important to the customer and, as a startup, we forget that we are providing value to the customer. During the Summer Venture Program (SVP),…

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#How2Tuesday: How To Do In Depth Market Research

The Blank Center’s #How2Tuesday series continues on Tuesday, Tuesday, February 21 at 5pm! How 2 Do In Depth Market Research with Angelo Santinelli, Adjunct Lecturer of Entrepreneurship! Just Start! Act! Go talk to Customers! For today’s millennial entrepreneur this means email or survey people. However, most entrepreneurs really don’t know how to create and administer…

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Apparao Karri’s Story

The following post is from Yushan Lou ’18, a Butler Venture Accelerator team member. On March 25, Apparao Karri M’12 shared his entrepreneurial experience for Founder Friday at the Blank Center. He graduated from Babson Graduate School in 2012 and started his company Cintell, an enterprise technology startup that helps businesses engage with their customers…

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Founder Friday with Apparao Karri

The Blank Center’s Founder Friday series is continuing on Friday, March 25 at 11am with Apparao Karri M’12! Apparao is CEO and Co-Founder of Cintell, an enterprise technology company focused on helping businesses become customer-centric. Apparao is focused on bringing to market the next generation business systems that are smarter and intelligent. At Cintell, Apparao…

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Product Customization & Personalization

The following post is from Jake Cho ’17, a Butler Venture Accelerator team member. On November 11th, Sam Sternweiler ’17 of JEWELv, shared his lesson learned from his experience in product customization industry at a peer-to-peer session held by the Butler Venture Accelerator. JEWELv is a jewelry-customization start-up at the edge of launching.  The ustomization…

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Accepting First Credit Card Payment at Your New Business and Legal Structure

The following post is from Jake Cho ’17, a Butler Venture Accelerator team member. On November 9, Max Miller ’16, president of Intelligent Payment Networks, shared his lesson learned from his experience in the transaction industry at a peer-to-peer session held by the Butler Venture Accelerator. Intelligent Payment Network consults and provides businesses with transaction…